Frequently Asked Questions
Everything you need to know about shopping our curated vintage collections.
How do you ensure the authenticity of your vintage items?
Our team of expert curators meticulously inspects every garment for period-correct labels, stitching techniques, and fabric composition to ensure every piece is a genuine vintage treasure.
What is your sizing guide for vintage clothing?
Vintage sizing varies significantly from modern standards. We provide exact measurements in inches for every item. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is the condition of the items sold on The Vintage Twin?
All items are pre-loved and may show minor signs of wear. We use a detailed grading system and list any specific flaws, such as small pinholes or fading, in the individual product descriptions.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
Due to the unique, one-of-a-kind nature of vintage fashion, all sales are final. However, if an item was significantly misrepresented in the description, please contact our support team within 48 hours of delivery.
Do you offer international shipping?
Yes, we ship worldwide. Please note that customers are responsible for any customs duties or import taxes that may apply upon the package's arrival in your country.